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Understanding the Four Attributes of Emotional Intelligence – Part 2: Self-Management


In part 2 of this 4 part series I will focus on self-management and its role in emotional intelligence.

To recap: Emotional intelligence (EQ) is the ability to recognize not only your emotions but the emotions of those around you while being able to adjust your emotions and influence those of others.

Emotional intelligence is comprised of four attributes:

  • Self-Awareness: recognizing your strengths and what is left to learn.
  • Self-Management
  • Social Awareness
  • Relationship Management

As defined by Travis Bradberry and Jean Greaves in Emotional Intelligence 2.0, self-management is the “ability to manage your emotional reactions to situations and people”. It is the ability to manage impulses and quick responses.

In his article, Increase Your Emotional Intelligence through Self-Management, Mike Crompton outlines nine key elements of self-management.

  1. Self-control
  2. Integrity
  3. Innovation and creativity
  4. Initiative and bias for action
  5. Resilience
  6. Achievement drive
  7. Stress management
  8. Realistic optimism
  9. Intentionality

These elements are especially important in leadership, as your team will be watching your actions and reactions to determine what is appropriate and acceptable behavior. By displaying these elements you will foster an environment that is conducive to open communication and sharing of ideas without fear of repercussion, allowing for increased creativity and productivity.

So how can you improve your self-management? Bradberry and Greaves discuss many ways in which to do so. A few of them include:

  1. Count to 10. When you feel yourself getting frustrated, pause, take a deep breath, and count to 10. As elementary as it sounds, it gives you time to gain your composure and respond in a more effective manner.
  2. Sleep on it. When faced with a difficult situation or decision, taking time brings an element of clarity and perspective that may not have initially surfaced.
  3. Consult a skilled self-manager. Finding the opinion of someone who is skilled in the art of self-management is beneficial as they will be able to guide you and offer insight on how they are able to effectively self-manage.
  4. Speak with someone who is not emotionally invested in your problem. Their unbiased opinion and perspective may help you see things differently.

Stay tuned for part 3 of this series where I will explore the third attribute of emotional intelligence, Social Awareness.

“The first and best victory to conquer is self” ~ Plato

Becca Usher

Becca joined Aureus Group Healthcare Leadership in September 2013 and has more than 15 years of experience in the healthcare industry. With experience on the provider, payer, and insurance broker sides of healthcare, she possesses the operational, clinical, and regulatory knowledge necessary to adequately assess and screen candidates. As a recruiter, Becca focuses on healthcare administration searches across the United States with a priority focus in the Midwest. Becca graduated from East Carolina University in Greenville, NC with a bachelor’s degree in exercise sport science. She also earned a Master of Healthcare Administration as well as an MBA from the University of Maryland University College in Adelphi, MD.

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