Understanding Emotional Intelligence and its Importance in the Workplace

Emotional Intelligence (EQ) – you’ve heard the term, but do you truly understand its meaning? As defined by the duo that coined the phrase, Peter Salovey and John Mayer, EQ is “a form of social intelligence that involves the ability to monitor one’s own and other’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.” In essence, EQ is the ability to recognize not only your emotions but also the emotions of those around you, while being able to adjust your emotions and influence those of others.

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