C&A Industries, Inc., a national leader in staffing and recruitment, has been named by the National Business Research Institute, Inc. (NBRI) to its Circle of Excellence, which recognizes organizations that demonstrate outstanding achievement in employee engagement and customer satisfaction. This is the fourth time C&A has been recognized with the designation.
C&A is the parent company to workforce solution firms Aureus Group, Aureus Medical Group, AurStaff, Celebrity Staff, and FocusOne Solutions, as well as AurTravel and AurHomes.
To evaluate the attitudes and perceptions of C&A’s workforce, NBRI analyzed employee responses to questions covering a variety of organizational topics. C&A qualified for the Circle of Excellence by scoring at or above the 75th benchmarking percentile when measured against companies surveyed nationally.
NBRI has conducted scientific, psychological research for thousands of organizations, including a majority of the Fortune 500 companies, since its inaugural study in 1982. One of the world’s leading business research firms, NBRI conducts millions of online surveys, paper surveys, and telephone surveys per year in order to help organizations achieve their full potential.
“We are proud to receive the Circle of Excellence designation from NBRI once again,” said Scot Thompson, President & CEO, C&A Industries, Inc. “Surveys conducted by NBRI provide us with valuable insight and serve as a guide as we identify our strengths and opportunities for continuous improvement. As C&A expands and our workplace evolves, it’s important that we are current and mindful of our employees’ attitudes, motivations, and needs so we continue to attract and retain an outstanding workforce as well as foster a caring and results oriented culture focused on our people, our clients and the community.”
C&A began NBRI’s Best Practice of Continuous Improvement with its first employee survey in 2005 and has since participated every two years.
Thompson added, “Employees who are engaged and invested consistently deliver unparalleled customer service. We are fortunate to have an exceptional team of employees who are passionate about our business, dedicated to professional growth and development, and are committed to excellence in all they do. Our people are the foundation of C&A’s success.”